Use of WhatsApp in NHS 'widespread', say doctors
12 Jul 2017
GP Alisdair MacNair said he was aware of a various of medical groups using WhatsApp to discuss patients. Use of internet-based messaging apps to send patient information is banned under current NHS guidelines.
The way that the UK's health service looks after data is in the spotlight following an Information Commissioner's Office (ICO) investigation into how 1.6 million patient records were shared with Google's DeepMind.
The artificial intelligence company said it wanted to develop an app to alert doctors and nurses about patients at risk of kidney injury.
The ICO found that the NHS had been in breach of data laws in the way it had allowed DeepMind to access the records.
Dr Felix Jackson, who runs MedCrowd, a digital messaging service for health workers, told the BBC he saw use of WhatsApp while he was working as an anaesthetist.