How We Work

 How Our Online Doctor Service Works

 Never ordered medication online before? At NationWide Pharmacies we provide our customers with a free, safe and easy service to ensure that all prescriptions are properly assessed by a GMC registered doctor and that your order is delivered to you with a minimum of fuss. 


 Order Process:

To place a private prescription order with NationWide Pharmacies follow the simple steps below.

Step 1: Create Your Account

This is where we ask for a few details where you will be asked to create an account with NationWide Pharmacies. This will only take a few moments. 

Step 2: Diagnostic Consultation & Medical Assessment

Once you have opened your account you will need to answer complete a diagnostic consultation and medical assessment form containing questions about your general health and questions specific to the condition you have selected. Make sure that you provide as much information as possible so the doctor can approve your order. If the doctor feels he needs further information on any answers provided, the order will be put 'on hold' and the patient contacted by email

Step 3: Select Your Treatment

Upon the successful completion of the diagnostic consultation and medical assessment, you will be presented with the treatment's suited to your condition to select from and the strength of medication that you require and add it to your basket.

Step 4: Payment & Delivery

Here you will need to select your preferred delivery option and pay for your order via debit or credit card. For orders over £30.00 NationWide Pharmacies offer a free delivery service or you can choose Next Day or a Saturday delivery. You will receive an order confirmation email detailing your order. 


 Once you have placed your order:

Once the doctor has reviewed and approved your medical assessment form your order will be dispatched by our UK registered pharmacy. If the doctor requires further information in order to approve your assessment you will be contacted by NationWide Pharmacies. In some instances, the order may be declined by the doctor for medical reasons. If your order is declined you will be notified and your card refunded the balance of the order. 


 Repeat Prescription Orders:

At NationWide Pharmacies, we have now made it easier for our customers to re-order their repeat private prescriptions. To reorder you will need to complete the following steps.

1). Login to your account and select the order you wish to repeat by clicking 'Reorder'
2). In the 'Shopping Cart' section, you will be able to change the amount of the product you are ordering. Click 'Proceed to Checkout'.
3). You will next asked to check / update your previous medical assessment details and re-tick the T&C's and Indemnity statement and then click 'continue'.
4). Select your delivery option and pay for your order.
5). Your order will be dispatched once it has been reviewed by the doctor.